EXPLORA NOT DELIVERED

I was contacted by ON THE DOT Monday.I was told that my explora will be delivered between Wednesday and Friday. Well Friday still no explora.I made arrangements with a installer to install on Saturday. He cancelled some other jobs for Saturday to install my explora.I phoned him and had to cancel the install and I was told by him that I will still have to pay for Saturday as he cancel jobs to do my install. So I pay now for a explora that I don't have because of ON THE DOT poor service.After phoning Multichoise DSTV and complain about the couriers service they use and asked for someone from DSTV to please contact me no one contact me!!!Because of your poor service ON THE DOT you cause me not to trust DSTV also.<br> You should change your name because your name do not fit your service.<br>