1 reviews | Active since Dec 2014
TERRIBLE SERVICE
We are doing business with Onguard for the past year and a half and the service your are getting is really shocking!!!!! And it is getting worse by the day. On weekends and public holidays they switch our patrol boxes off as they like, and there is no one that is willing to assist on a weekend to get the boxes on again. We spoke to Natasha, Darryl, Cherika and the manager Jamie Bell. We even complained to Richard Frost at Head office, WITH NO SUCCESS. Onguard is putting our business at risk, as there is no way to control if the patrols gets done on the sites with the system being off, and Onguard are well aware of this, but still don't bother to get this sorted out. WORST OF ALL IS, WHEN YOU COMPLAIN TO THE MANAGER JAMIE, HE JUST REPLY: \NOTED"We would recommend no one to do business with Onguard. """
