Don't walk, run.

We bought tickets in March for an event they were hosting. They ended up postponing the event, to the 20th of September, which we cannot attend. We have a wedding that weekend, and had we known the concert would be this weekend, we would never have booked tickets. The tickets were bought for March, so I simply requested a refund from them as this is not our fault and we will be losing the tickets. I phoned them everyday this week, the phone went to voicemail every time. I have sent three emails, no response. I commented on their FB in hopes of getting feedback, they have since posted on FB, but have not responded to me. This company is on their own level of bad service, bad customer care, and simply not giving a damn.