SS
Sam S
1 reviews | Active since Mar 2026
03 Mar 2026, 09:59
Check they do their jobs properly
Firstly my 10 000km service book isn't stamped. Took me over 5 attempts to get a copy of the invoice at very least. Secondly its gone for its 25 000km service at a different branch only to find that bryanston overtightened my sump nut and broke it. Now I have to replace the sump nut. Thirdly cant reach the service manager to even address the issue. And fourth my terminals weren't tightened when I bought the car or at the 10 000 service causing my car to constantly malfunction. Appaling!
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Omoda Sandton's replyOfficial
06 Mar 2026, 17:25Hi Sam,
Thank you for bringing this to our attention, and we’re very sorry to hear about the frustration you’ve experienced. We understand how concerning these issues must be.
From the details provided, it appears that some of the concerns raised may relate to interactions with Omoda South Africa and another branch, rather than our Omoda Sandton dealership specifically. However, your experience is important to us and we would still like to assist in any way we can.
Please feel free to reach out to us directly so that we can help escalate your concerns to the appropriate team and support you in getting the matter resolved as quickly as possible. Your satisfaction and peace of mind are very important to us.
Kind regards,
Omoda Sandton team
Thank you for bringing this to our attention, and we’re very sorry to hear about the frustration you’ve experienced. We understand how concerning these issues must be.
From the details provided, it appears that some of the concerns raised may relate to interactions with Omoda South Africa and another branch, rather than our Omoda Sandton dealership specifically. However, your experience is important to us and we would still like to assist in any way we can.
Please feel free to reach out to us directly so that we can help escalate your concerns to the appropriate team and support you in getting the matter resolved as quickly as possible. Your satisfaction and peace of mind are very important to us.
Kind regards,
Omoda Sandton team
Omoda Sandton's reply06 Mar 2026, 17:25
Official
Hi Sam,
Thank you for bringing this to our attention, and we’re very sorry to hear about the frustration you’ve experienced. We understand how concerning these issues must be.
From the details provided, it appears that some of the concerns raised may relate to interactions with Omoda South Africa and another branch, rather than our Omoda Sandton dealership specifically. However, your experience is important to us and we would still like to assist in any way we can.
Please feel free to reach out to us directly so that we can help escalate your concerns to the appropriate team and support you in getting the matter resolved as quickly as possible. Your satisfaction and peace of mind are very important to us.
Kind regards,
Omoda Sandton team
Thank you for bringing this to our attention, and we’re very sorry to hear about the frustration you’ve experienced. We understand how concerning these issues must be.
From the details provided, it appears that some of the concerns raised may relate to interactions with Omoda South Africa and another branch, rather than our Omoda Sandton dealership specifically. However, your experience is important to us and we would still like to assist in any way we can.
Please feel free to reach out to us directly so that we can help escalate your concerns to the appropriate team and support you in getting the matter resolved as quickly as possible. Your satisfaction and peace of mind are very important to us.
Kind regards,
Omoda Sandton team