Unfairly treated

I do not understand what kind of rules and regulations that govern Motor Industry Ombudsman of South Africa. I was ****** by the dealer (W wheels), took the matter with Motor Industry Ombudsman of South Africa and they dismally failed and unfairly treated me. I waited more than three months for my complaint to be resolved up to a point where I received a feedback, case closed. Conclusion was reached based on irrelevancy, shifted the blame. All the evidence and necessary documentation was supp****. Why must we have a ruling board industry if it will not comply with its objectives. <br> <br> \The MIOSA's mission is to primarily defend the independence of the Motor Industry Ombudsman's office while tirelessly striving to educate consumers and motor related service providers alike, in achieving higher levels of customer care and cordial relationships within the motor industry"