Unfair outcome from Miosa

We purchased a vehicle with Absa finance January 2022, from the beginning there was problems and we requested them to cancel the contract. They returned and said the dealer is working on fixing the problem. This went on all the way through to the end of the year. October we made a case with Miosa/ ombudsman. They now said the dealer- Cape Auto Traders should cancel the contract within 15 working days, pay the settlement amount and all will be done. Take in account we traded in a car in perfect working condition, we have been paying monthly installments and insurance together with an extended warrantee on a car which the dealer has acknowledged had more problems than anticipated. Cape Auto Traders even said if they could not fix the car by 2 November 2022 they would rather refund us the purchase price. I am not going to settle with nothing! We need to be re-imbursed. Cape Auto Traders acknowledged they can not fix the car. How does Miosa not see that we are done in?!