*********, lack of integrity

I don't have anything different to say than everyone else complaining about Miosa. I lodged a complaint in February 2019 - I am still awaiting a response. My car was held as collateral because the panel beater went over the agreed on amount due to his own fault purchasing wrong parts and did not communicate that he was over my budget. He has my car since January 2019. I have been paying my car installments and insurance for 4 months without even having it in my possession. I was hopeful that miosa would do something since it's a direct contravention of the consumers act. Sadly, 4 months later I ended up speaking to the banks risk management team and ended up surrendering the car so the bank could regain possession and work something out with the panel beater. He literally withheld my car ********ly after being paid in full (also more than half of what he said I still needed to pay). After paying him so much in January and keeping up with monthly expenses was too much for legal fees. This would also be a long process in any case. The consumer never wins unless they have money to dish out on legal routes or feeding someone's pockets... What a shame Miosa. I'm just very disappointed in the lack of ethics and integrity consumers have to deal with, for things they work so hard for.. Left without recourse...

Case Number is 355328 Case manager: Kevin Brandt

Case accepted: 07 February Case sent to respondent for comment: 13 March

I called Miosa a couple times and was told the case manager doesn't take calls but they'd forward my request for an update on to Kevin and Prudence (assistant) and they'd get back to me if they need anything from me.??? Seriously a waste of time, effort and money. Don't bother with miosa!!!