The dealership didn't respond so they referred the dispute to the Consumer Commission

It was a royal waste of time to refer my dispute here.

They took about 3 months to get back to me only to tell me that the dealership didn't respond, therefore they could not make a determination. They ended up referring me to the Consumer Commission.

Why is there no default judgment process? Why must justice be denied because the defendants ignore communication? It simply means if the defendants ignore then MIOSA is powerless despite the complainant attaching evidence and an investigator is allocated? It makes no sense.

What happened to the fines that they threaten to impose and the ******** proceedings in terms of s108 of the CPA?

They must have called a few times and then decided they couldn't find the dealership meanwhile these places have addresses.

I am so annoyed!!!!!!!!!! I am beyond frustrated. This was justice denied in the highest form.