PATHETIC CASE MANAGER

I LODGE A COMPLAINT WITH THE MOTOR INDUSTRY OMBUDSMAN OF SOUTH AFRICA AND I CAN TELL YOU THEY JUST AS *******ED AS THIS GOVERNMENT .. I HAD A VALID CASE WHERE EGM MOTOR REPAIRS DAMAGED MY CAR BECAUSE THEY NOT QUALIFIED ENOUGH TO DO ANYTHING .. I AM 4 MONTHS WITHOUT A VEHICLE .. I HAVE EMAILED THE CASE MANAGER AND HIS ASSISTANT THAT WAS ASSIGNED TO THIS CASE AND ACCORDING TO THE EMAIL THE MOTOR DEALERSHIP WAS SUPPOSE TO FIX MY CAR UP TO DATE I WAS NOT CONTACTED BY THE WORKSHOP TO FIX MY VEHICLE .. I TOOK MY VEHICLE TO A GERMAN CAR SPECIALIST AND HE TOLD ME THAT NOTHING WAS DONE TO MY VEHICLE .. THE OUT COME OF MY CASE WAS THAT EGM MUST FIX IT AND CASED CLOSED BUT IN EMAILS THEY SAY IF THE VEHICLE ISNT FIXED IT WILL BE REFERRED TO THE TRIBUNIAL AND HOW CAN THIS CASE MANAGER MAKE SUCH A RULING TO SAY EGM MUST FIX IT IF THEY COULD NOT FIX MY CAR IN 4 MONTHS .. ALSO THIS IS A PERSONAL VENDETTA AGAINST ME BECAUSE I HAVE GIVEN EVERYTHING I COULD AND I AM BEING IGNORED IF I EMAIL THE CASE MANAGER AND HIS ASSISTANT .. I THOUGHT THE OMBUDSMAN IS SUPPOSE TO PROTECT PEOPLE AGAINST COMPANIES LIKE EGM INSTEAD THEY ARE JUST AS ******* AS THE GOVERNMENT ..