Motor Industry Ombudsman SA ( MIOSA )

I was hoping to get assistance from an entity that was suppose to take customers in consideration and protect against dealerships, yet I got the opposite. I bought a car in March 2022 at Myaa Auto Dealership in Goodwood, NEVER EVER AGAIN ... today I sit with a car that has so many problems, which were reported to them, and they only fixed a few things. I contacted the MIOSA for assistance, received a case number and up until today no responses again. I have sent emails to follow up and asked for feedback, and still nothing. I can't believe this is the way they treat South Africans, suppose to be there and assist ... the dealerships get away with so many things, after they receive your payment, they don't care about you. I re**** on MIOSA to fix this, but with this bad service, I need to consider taking other steps. This is really bad bad bad