Motor industry ombudsman biased

I reported an incident to the MIO about the replacement of a turbo done by Seaman's Renault George in December. The car a Renault Scenic 1.9 turbo, went into so called safety mode, and would not go more than 60km per hour. I took it in to Seaman's Renault George for inspection and after 3 hours they reported that the turbo had gone. They replaced the turbo, and 3 days later the exact same problem occurred. I took the car in a further 2 times, and eventually after nearly 2 weeks they admitted a computer problem. Renault would not refund my R17,000 that it cost for the turbo replacement.<br> I reported this to the MIO and they found in favour of Seaman's George, even though I pointed out that the invoice and Turbo inspection was done on the very same day by Turbo exchange in Port Elizabeth as I took the car in. The car was inspected around 2pm in George and therefore it was physically impossible to inspect the alleged damaged Turbo in Port Elizabeth the same day.