Moisa, The Devil in Disguise!!..Poor Service

My wife & I purchased a car at Absolut Auto Randburg, (11 August 2018), the following day the head lights were not working. I got the fixed. Then 4 months later the Engine seized and had to be replaced costing me R72 000.00. MOISA failed to review my case stating that the matter was just purely financial in nature. Robin Wright is the most useless case manager ever!, after waiting for months to get feedback from them, they go on to conclude that i don't have a case. Just because i fixed the head lights that failed a day after purchasing the car, doesn't mean i had control over what's going to happen to the Engine 3 months later (Less than 6 months after purchasing the car), CPA protects us Consumers however the Ombudsman never bothers to apply what the law says. Perhaps if i had money, i could pay my way around anything, including getting a positive outcome from this case. MOISA, acts as a referee between the industry and consumers, BUT, seeks not to defend the rights of the consumers.