MIOSA - What A Joke

I have read through some of the reports about MIOSA on Hello Peter and all of a sudden I don't feel so bad anymore. I thought I was the only one whom they bluntly ignore. <br> I sent my application for assistance to them on in January 2015. Within a few days I has a case number as was assigned a case manager (Mr. Theo Van Niekerk). Within a month I had an email from Van Niekerk saying they have given the dealer 10 days to respond to my complaint. I was impressed to say the least. Unfortunately that is where it all ended. I have subsequently had absolutely no feedback on my case and when I call in I am told that Mr Van Niekerk has received feedback from the dealer but he is too busy to speak to me and he is also the only one that can disclose any progress on the case to me...I have sent him 27 emails since February and not one single reply. This is pathetic to say the least. I have no hope that my case will ever be resolved so once again shark in the motor industry has gotten away with \******". Well done MIOSA. Having an Ombutsman for the motor industry in South Africa means absolutely nothing!!! """