MIOSA IS USELESS!!!!!!!!!

A word of advice to my fellow South Africans.

Should you have an issue with a vehicle manufacturer or a dealership,DO NOT waste your time writing to MIOSA.This is the most useless organisation in the Country.If anything,it should be dissolved.I lodged a case against Mercedes Benz South Africa on 29th of October 2023,and I was given case Number 392738,and the assigned case Manager is Kevin Brandt. To date,I am still carless and I have not heard a single word from this supposed case manager. When I call MBSA,I am told that they cannot speak to me as I have lodged a case with MIOSA,and that they have responded to MIOSA,so I should wait for MIOSA to contact me.I have been without a car since May 2023,its stuck at a Mercedes dealership,I dont even know where to turn to anymore. Should anyone consider using the services of the Motor Ombuds,DO NOT!!Rather get a private lawyer and fight the case out for yourself.