MIOSA in bed with automotive manufacturer

I reported case of my vehicle having irratic idling issues to Miosa, with regards to Toyota SA. Instead of finding a viable solution, MIOSA decides to share sides with the manufacturers offer. They believe that the manufacturer must pay me out an unrealistic amount because they cannot find the solution to the problem of my vehicle under warrantee. When insisted they fix my vehicle because refuse the offer. MIOSA closes the case abruptly. Hence I see no point in there existence to defend the consumer who is right in this case. Instead of forcing Toyota to find a solution to fix my vehicle, they find the way out of this matter. Here goes tax payers money.