MIOSA HAVING 2 DECISIONS ONE 1 CASE TO THE DETRIMENT OF THE CONSUMER

I sent a case for MIOSA intervention. After waiting a while, I won the dispute and the supplier was instructed to fix or replace my vehicle as I only had it for 3 weeks.

The supplier appealed the outcome , but the appeal was overruled. They appealed again and this time, MIOSA said to me on the email that "in the spirit of fairness" they choose to listen to the appeal, which later resulted in me losing the case.

Since 2016/06/01, I have been paying R6081.67 without fail, to date.

I drove the car for only 3 weeks.

I traded in an accident free car, full franchise service history at 90 000 k's.

Now I have no car but I will pay till 2022 since 2016.