IGNORING CUSTOMERS AND IT IS WRONG

i HAVE BEEN CONSTANTLY SENDING E-MAILS TO MIOSA WITH REGARDS TO A DISPUTE THAT i HAVE OF WHICH I FEEL I WAS TREATED UNFAIRLY. I HAD CALLED AND WAS ADVICED TO SEND AN E-MAIL WITH A COMPLETED FORM ATTACHED.<br> <br> THIS WAS DONE ON THE 13 AND 14 JANUARY 2016. IT IS THE 19TH JANUARY 2016 AND I HAVE NOT RECEIVED ANY RESPONSE AND I FEEL THEY HAVE SHOWN SIGNS TO THE COMPANY THAT I HAVE A DISPUTE WITH THAT I DO NOT HAVE A LEG TO STAND ON. <br> <br> WHY SHOULD WE CRY TO MIOSA IF THEY CANNOT HELP US WITH ISSUES?<br> <br> THIS IS SO UNACCEPTABLE.<br> <br> I AM NOT HAPPY WITH THIS SITUATION.<br> <br> THANK YOU<br> <br> REGARDS