1 reviews | Active since Jan 2022
Fruitless and Wasteful Expenditure in this useless MIOSA
Most useless and toothless ombudsman ever. We had a complaint against WeBuyCars for the car that had mechanical problems from first day of of delivery/collection. The car DEKRA report was doctored, the water pump was replaced on the 2nd month and the car eventually broke down on month 7 after purchase but within month 6 of water pump replacement which was the cause of engine breakdown due to overheating. The quote for repairs in over R90k and Innovation Warranty only covers R40k, WeBuyCars initially committed to paying the shortfall but later retracted and was quick to refer us to useless MIOSA. As expected MIOSA agreed with WeBuyCars that they are not liable for the shortfall since the claim was beyond 6 months after purchase. DTIC needs to look into this useless ombudsman, whatever budget they get is fruitless and wasteful expenditure since taxpayers don't get any benefit out of it, instead they are complicit to ***** and ******** by the likes of WeBuyCars. On another platform I will start a petition to get this thing shutdown and reallocate their budget to something useful. South African motor consumers deserve much better than this useless office.
