Empty promises

<p>In the month of July I trade in my accident free captive to Hi-tech cars in Rustenburg for a duster.</p> <p> </p> <p>I had to down grade because I travel a lot an my fuel consumption was bad. When I heard that the duster was good with fuel consumption I jumped for the opportunity plus they could load my residual amount on the car.</p> <p> </p> <p>That weekend I drove to Johannesburg and was shock that the car felt really uneasy.... When it idled, I could help but feel like the engine would just fall out. I called the sales rep and he told me to take it to Renault.</p> <p> </p> <p>Renault couldnt help me because it was still too early for it next service.....with me travelling so much and questioning my cars road worthy....I tried to sell the car.</p> <p> </p> <p>The nissian the evaluator asked me if it was involved in an accident....i told him not since ive driven it.....then he asked....did the dealer tell you it was involved in one i said no because i sold them an accident free car. Therefore it couldnt have been in an accident. He told me that he could see the bumpers werent securely attached and the light was cracked so he can't give me much for it.</p> <p> </p> <p>I went back to hi-tech and call absa because they are my vehicle financer. I told them the news I had learnt and on they told me that a very stronge allegations. The ower of the dealer fought with me so much that I left with out assistance. I went back to the sales person and to him...he told me he'll swapping the car for me. This happenend in November.</p> <p> </p> <p>He finally found a car that he could swap with and it ended up making my residual amount move from R50 000 to R80 000. The installment was pretty high as well.</p> <p> </p> <p>So I didn't take the deal. This week during Dinoes visit....Oneday I woke up to find the whole left side of my cars floor is flooded.... I went to Ned-bank trying to sell the car again and the lady advised me to contact the Ombudsman instead.</p> <p> </p> <p>I told her as soon as the dealer was frustrating me I sent a mail to the Ombudsman, the mail was read but no one contacted me. I called and made a follow up two weeks later and the lady told me I'll be contacted in two months....its almost 7months and I still havent received help no communication.</p> <p> </p> <p>I'm disappointed in both service providers because they both failed to assist me til today.I'm pay for a car that is a hazard on it own.</p>