Complaining

Complained against Motor Industry Ombudsman of South Africa Good day, Please can you assist with the following complain, we waiting for feedback regarding our Case 384005/RW that we submitted with the Motor Industry Ombudsman of South Africa but not getting ANY feedback from them I send 3 emails to follow up but with no reply, this is a urgent matter, and we need feedback due to we are without a vehicle and no one comes back to us. Your urgent feedback would be highly appreciated. Kind Regards Mrs Mertz *** ***