Can MIOSA actually help you with disputes

MIOSA case 369639/NB On the 4th of January 2021 i registered a case with Miosa about a vehicle i bought from Du-Toit Motors in Mosselbay. On the 26th of January the rep**** to inform me that Nick Brandt was my Case Officer and Lettisia Jansen was his assistant and that the more documents from me. I send all the documents they requested the same day

A long story short the bakkie i bought broke down two weeks after i bought i so now i m sitting with a vehicle that cant drive and it was suppose to help me generate an income.

Miosa told me that i should not do any repairs on the vehicle and should wait for them to finish their work well, im still waiting six months later, till this day. I ent Lettissia more emails only to hear that their waiting for the other party to respond.

Most companies staff work from home during this pandemic and Miosa have a lot of cases but atleast i do not have to beg for feedback. today its still a mystery to what Miosa actually did to resolve my case. Can somebody help me please.