BAD BAD SERVICE

On 9 November 2021, I submitted my assistance form to the ombudsman offices and received a Your Case Number is 376304 . I received an acknowledgement. I have since the 9th of November 2021 to date being May 2022 did follow up emails. From: Mihloti Shipalane <***> Sent: Tuesday, 12 April 2022 12:01 To: Hellene Fynn <***> Subject: RE: MIO *** DAIHATSU FYNN

Good Day

The above mentioned case is still open, the dealership responded.

I sent a follow up email on what the Dealership responded - still no response. what does one do if the ombudsman fails to assist