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charlene B

1 reviews | Active since Mar 2018

23 Jan 2023, 10:39

BACK CUSTOMER SERVICE

i have rented a vehicle from Future motor lease, i have been in constant battle with them, this is the 03th month i have the ccar, with an engine light that went on twice, they came and brought me a renualt kwid as a courtesy car, bear in mind with was storming when they brought the car, they did not even do a check and just gave me the key, according to them they cehck it at depot, since i receive this kwid its gave me so much problem i hated the car and everyday i would complain that this vehicle looses power, never the less the body work of that vehicle was rotten, i emailed a fleet maanfet Warrick, i whatsapp him, i even told him this car looks like its been in an accident, the interior and exterior was so bad, dirty, smell like a machenic worked on it, i complained everyday i only drove that scar pto work and back, then the called me saying there is new scratches on the car, and the back, after i told them that this car is not right, one side feels like plastic like zink the car it scarp, then they send me an email to pay for repairs over a car that was brought to me like that, the current vehicle i even send pics of things that are broken in the car they are so profession, that car came back again not fix, even left side the rubbers are coming loose i was told they dont buy accident cars, the renaukr u have i told warrick guy also i can it was spray as the white spots i can how it was coming of, and i was there on the premises you sprays the cars there i saw with my own eyes,, the kwid e even came without a wheekl cao, and now i must pop out money for something i did not do, poor ppor service, all this could ahve been avoived if i was GIVEN A PROPER CAR

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