Help me to make these to pay for my uncle insurance. Freedomlife need to pay the money.

I'm Bonile Ronnie Benelwa ID no *** residing at number 41 Tsaka Street Kwanobuhle Uitenhage 6242 Eastern Cape. Mr Phakamile Sydney Saba ID number *** 082 died on the 18 April 2020 in Uitenhage. I went to Freedomlife (policy number ***) to claim as a beneficiary, I was told that I cannot claim. I have to make means to bury my uncle. After I show them everything that I was the one who was looking after my uncle, the will and the documents from Master of High Court. Up until now they have not paid. The underwriter of this policy is Old Mutual. I need help with this insurance, I was ****** day light. I hope this will reach your favourable consideration. Yours Faithfully Mr Bonile Benelwa.