Waste of Time

The Ombudsman did nothing about my complaint. (They said they couldn't do anything AFTER many weeks of interaction with them. It was simple case of a bank promising me a service and then failing to provide it when I tried to use it. The bank simply refused to accommodate me or resolve the issue in any way.) What a complete and utter waste of my time. The Banking Ombudsman is toothless and powerless. Seemingly the banks can just do what they want without any consequences.

The Ombudsman should have a caution message on their website that reads, "Don't bother, you will just be wasting your time." It seems they are happy, instead, to simply go ahead waste your time.