The Banking Ombudsman collude with Major banks . They are not independent .

FNB Business Banker disclosed our full bank details to the third party . leading to us loosing a business transaction of about R170k . We took the matter to the banking ombudsman and they did their investigation and it was found that indeed the banker disclosed the information to the third party . The ombudsman says the banker did that ''erroneously '' and they decided to collude with FNB and offered us R1000 for losing 175k , they further decided to close our business account , and there was no apology from the Bank . If you think the ombudsman executes the mandate they they claim to execute you are wrong they don't have capacity to hold this major banks responsible . and instead they work to serve the interest of the Major banks . Yes they do .