Poor Service delivery from the OBSSA

I received a poor service from Lize-Ann Noortman at the OBSSA, after months of fight between me an ABSA, I took the matter to OBSSA hoping that the matter will be resolved fairly and with proper finding into the matter but instead they got back to me after 3 months and all they is that.<br> <br> In light of the above, we cannot make a finding in your favour. We are closing our file and will advise the bank accordingly.<br> <br> This a completely parthetic, as I've stipulated to them my query and ask if the can help me find the answers to my question.