Ombudsman For Banking Services

COMPLAINT AGAINST AFRICAN BANK My reating is TOP just because I think and hope that this Institution will assist me resolving the problem!

Is that possible that to try to defend one's rights and defend oneself from unjustified arrogance by African Bank's management one must be forced to seek help from the Ombudsman for Financial Services?

Well, it seems YES!

Alternatively, there are only two ways: passively accept their arrogance keeping quite (as they want), or close the account/s and the relationship.

Anyway, there will be NO hope that any complaint or problem a Client has and wished that it is escalated, will be brought to the attention of the Top "Flowers" of the bank: they are too busy for other things ...!!!

Honestly, I have no problem in closing the relationship but, at this point, it became a matter of principle and defense of own rights against blind, absent and selfless management, totally disinterested in complying with the "Service Mandate" to Customers they should have, having been trained for that, but they all are only interested in protecting their salaries, drying up if a customer becomes too inquisitive by calling them back to order and respect for their roles, forgetting that their lavish salaries, bonuses and whatever else they get every month and year come from the pockets of those same Customers they disdain and disregard.

Now I'm really curious to see the actions that the Ombudsmas for Fiancial Services will put in place to bring these arrogant and oppressive leaders to order.

I will keep you all updated ...