OBSSA is an accessory of banks

I have reported ********** activities in banks to the banking ombudsman on more than one occasion. And every response from an adjudicator is a copy & paste summary that says "no maladministration was found".

In one case there was proof evidence provided to show clear violation of POPI (protection of personal information), in another non-compliance with the FAIS Act. The adjudicator tweaked her response to find that no evidence of maladministration was found in one incident specifically, regardless of what the law says about the protection of civilians.

In another matter, I reported numerous acts of *****. The bank had no defense due to the overwhelming evidence. Obssa allowed the bank to postpone its response and service for more than six months while its own policy has a limitation of 30 days. The ombudsman acknowledged their fault, copy & pasted my complaint but still, there was is no recourse for the bank.

I did my research and found from numerous feedback, that individuals have even been de*****ed of 100s of thousands, and the banking ombudsman finds no fault with the bank.

What this suggests is that banking institutions are not accountable to the law, they are bound by banking policy alone and can only be found guilty of violating banking admin policies defined as 'maladministration'.

In conclusion, if you are looking for justice it does not seem you will find it with Obssa, Obssa is an accessory organ to the banks, they frustrate complainants for months and can ultimately not assist you because banks are actually exempt from any legal recourse.