No Feedback

<p>I have lodged a complaint with the Ombudsman for Banking Services, against Standard Bank on the 10th of January. I received an automated email stating that I will receive feeback within 15-30 working days. Since then I have receieved no feedback, whatsoever. I have tried calling the call centre, on numerous occasions and the lines are always busy. When I do manage to get through, I always have to be put through to someone and while I hold, the line goes dead. I have even emailed them, yet nobody cares to reply to any of my emails. I feel this is very very bad service and I am highly unhappy. </p> <p> </p> <p>Please help!</p>