Is the Ombud for Banks, lawyers or SA bank client

This complaint against the Banking Industry in SA is coming some progressively deteriorating way, and follows up on a situation with Standard Bank where both I and my mother were clients for a number of years (in my case, 34 expensive years!) This \chapter\" or \"episode\" is about a perplexing incident with the Ombud for Banking since June 2013 when I tried to submit a complaint for investigation against Standard Bank. For some reason my e-mail was blacklisted on the Ombud for Banking's server, and I had to ask a family member to fax/ e-mial the report to the Ombud. The report was acknowledged as being investigated by one Mr. Abraham Mhlangu of the Ombud's Office on 22 Aug 2013. Because the Ombud's website also rejected my e-mail address, I could never track progress on the website. Repeatedly Standard Bank had put lawyers onto me while the case was before the Ombud for Banking. A third or fith set of hungry Hyena-like lawyers recently started harassing me. It went so far that a supervisor at the firm Nimble Group actually got the Ombud for Banking to release a pre-emptive report to them, and not to me and Standard Bank, - against all protocols! How now? "