Utterly Useless

Utterly pathetic.

I opened a case and they received an automated email from the email address I provided.

instead of reaching out to me to request an alternative email address or other form of contact, they said they aren't getting a reply and will be closing the case.

In other words, just ignore CGSO and they will go away. So if you're a company and you ever get contacted by them, just ignore them, they will eventually close the case and your problem will just go away.

They should be defunded, they serve no real purpose other than to give consumers a false sense of security