No Feedback from CGSO only when I post on hellopeter

It is very sad that I need to come to this platform to get a response from the CGSA. I reply on their emails but just no feedback. On the 11 September 2026 I responded to an email from the CGSO email is as follows. • It is a contract till 2028 as per the attached conformation, they say it's a yellow plan but conformation is deferent now I must pay a fee, • Then as per the recording it says I will get 1 GB + 10GB on the new plan this is not the case I only get as per the attached ( copy of SMS ) its 60 minuts ( not 50 as per the recordings ) and only 1024MB not 1GB +10GB as per the recordings. They ******** as I have mentioned many times. • Then I attached 2 debit orders that goes off my account the R1335 is for my iPhone which I know, the other one is for R260 which not making sense if the plan ( they not calling it a contract they tricking people by saying it's a yellow plan but if you call them they say it a contract till 2028 ) on the recordings was offered to me for R159. All this is unexpectable and I want to be refunded from the date I was ******* in to this. All proof were attached to my email but had no respond. My other concern was MTN and the CGSO said to me that the recordings can not be send and that I need to go to a MTN shop to listen to the recording yet the the recoding's was attached in the email, I am so glad for that because I the relised that there is more in the recording that I am not getting which I explained in my email with no respond. Hope this can now be taken to a higher level by the CGSO as the proof is now with them and no excuses anymore. Regards Piet