Horrible Service

In May 2023 I lodged my complaint regarding Airlink. I spoke to some gentleman who works there and he explained this seamless procedure that they follow which is coupled to timeframes. I was excited that I would get assistance regarding my case. A guy called Emmanuel Skosana is handling my case, he’s so unprofessional, he doesn’t show any interest or urgency. He lies wherever he gets a chance. I’ve been calling him requesting feedback but it falls on deaf ears. He doesn’t show any enthusiasm in working with this case. I called him on 13 July 2023 and requested him to close my case seeing that Airlink is not responding. He promised me that I will recieve the letter on the 14 July 2023. I’m still waiting. I requested to speak to their manager or someone that Emmanuel reports to, but the receptionist blantently refuses. My advice is that if you time to waste, take your matter to CGSO.