Grateful to the CGSO for their intervention!

Item: Ombudsman CGSO
Rating: 5
Author: Katherine P

I logged a complaint on the Friday afternoon The CGSO followed up shortly thereafter On Monday, the supplier was in touch On Tuesday the supplier confirmed a replacement unit And this was after weeks! WEEKS! of trying to get a repaired or replaced unit and being faced with terrible lies I was super grateful to the CGSO for their intervention! And suggest we use this route for assistance!

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Replies (1)

Ombudsman CGSO's replyOfficial

25 Nov 2025, 09:05

Thank you so much, Katherine. We truly appreciate your kind words. We’re glad our intervention helped resolve the matter quickly, and we’re always here to assist when needed. Regards CGSO

Ombudsman CGSO's reply25 Nov 2025, 09:05

Official

Thank you so much, Katherine. We truly appreciate your kind words. We’re glad our intervention helped resolve the matter quickly, and we’re always here to assist when needed. Regards CGSO