1 reviews | Active since Jan 2021
Disgusting service and help
The worst experience I have had thus far. The lack of incompetence within the CGSO is shocking. I have been dealing with a case with them for the past 2 weeks and my word has this been a waste of time , energy and airtime.
I have An agent dealing with my case called Lebogang , she is rude and unhelpful. I don’t think they understand the frustration they put us through.
Not only that , you request to speak to a manager and you get put on hold and no one answers your call. I asked to speak to another manager , apparently there is no other manager to speak too.
I am at a loss for words , I thought the CGSO is here to make consumers life easy and actually fight for the customer but I guess I was wrong.
At this point I am not sure which route to turn too as no One wants to help.
The supplier provided feedback within seven days, and the matter was later referred to our Investigations Unit for further assessment. All of this was done within our set timeframe for resolving complaints.
The supplier provided feedback within seven days, and the matter was later referred to our Investigations Unit for further assessment. All of this was done within our set timeframe for resolving complaints.