1 reviews | Active since Jan 2023
Disappointed customer
I am writing to express my disappointment and dissatisfaction with the service I received Omars Auto City in Meyerton. I purchased a vehicle from this dealership, and my experience was far from satisfactory.
Firstly, the vehicle I purchased had several undisclosed issues, including EGR Cooler problem and a faulty engine. These issues were not disclosed to me at the time of purchase, and I only became aware of them after taking the vehicle. I reported the matter to the owners, but I had no success.
Lastly, the after-sales service from the dealership was lacking. When I brought the issues with the vehicle to their attention, they were unresponsive and unhelpful. They refused to take responsibility for the issues and refused to provide any compensation or assistance.
Overall, my experience with Omars Auto City was extremely disappointing and I would not recommend this dealership to anyone. I hope that this letter will bring attention to the poor service and unprofessional conduct of this dealership and prevent others from experiencing the same disappointment.
