JV
Jannie V

1 reviews | Active since Aug 2017

07 Aug 2017, 19:50

Time consuming

<p>New site is terrible. Cannot search or filter newest to oldest. Cannot search in the whole south Africa. Only in an area!!! yes it expands as you continue but it is TIME CONSUMING. Too much old ads that you need to work through before getting one ad that was loaded recently. This is time wasting, loss of data and loss in airtime calling after old ads. The old site was 50 times better than the new one. OLX was my main favoirate site and 1st choice in looking for something or selling of something. Now, it is dreadful to go on OLX to do what you want or need to do. I hate to say it but Junkmail and gumtree is now 100 times more user friendly than OLX. ****s are also much lessor now on Junkmail and gumtree than on OLX. I am experiencing a massive drop in interest from people out of OLX. My customers that is buying my second hand stuff is finding my ads on Junkmail and Facebook. No longer on OLX. That is truly sad as OLX was the best before they changed the site. I’ve tried communicating to them numerous of times but no one from OLX comes back to me with any response. I see a huge % of OLX users complaining about similar things but nothing gets done about it or no changes on OLX. </p>

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Replies (1)
Olx South Africa
Olx South Africa's reply08 Aug 2017, 13:49
Official

Hi Jannie,

We hear you and our OLX community. You have some really good points. It's really great that OLX has been quite useful to you and your business and that you would like to continue your service with us. It's also really awesome that you have an interest in helping us to improve our service. We understand that data doesn't come cheap. Our aim is to make sure there is only high-quality content on our platform so that everyone feels safer and can enjoy making deals on OLX. We'll keep working on it. In the meantime, perhaps speak to your service provider for tips on how to save data.

Over the upcoming months, we will add more functionality to ensure you receive a great user experience. In the meantime, there have been some changes that may create some discomfort and we acknowledge that.