RM
Richard M
1 reviews | Active since Aug 2012
15 Jun 2020, 11:41
OLX not managing their sellers
I bought a garden shredder on OLX. The seller claimed that it was 'fully functional' They plugged it in and it did run but the motor is not running at full speed. The cost of a new motor is so expensive one gets a better deal buying a new machine. Trying to make the seller accountable is a joke! I have had some correspondence with OLX and how concerned they are but I'm sure they can do more. It's not so easy for these ************ sellers to hide if one takes the trouble.
Helpful (0)
Replies (1)0
Replies (1)
Olx South Africa's replyOfficial
18 Jun 2020, 10:54Hi Richard.
Thank you for your valuable feedback.
We are sorry you encountered this experience. OLX only provides the platform for buyers and sellers to meet. Please follow the advice shared by our trust and safety team given to you previously.
We want everyone to be safe on OLX. That's why we've made a whole lot of changes. Now that everyone has profiles, you can see who you're dealing with and whether they have friends in common with you that can vouch for them.
We take safety & security very seriously. If you are unsure of an ad, you can report the ad and we can check it out.
Kind Regards
Thank you for your valuable feedback.
We are sorry you encountered this experience. OLX only provides the platform for buyers and sellers to meet. Please follow the advice shared by our trust and safety team given to you previously.
We want everyone to be safe on OLX. That's why we've made a whole lot of changes. Now that everyone has profiles, you can see who you're dealing with and whether they have friends in common with you that can vouch for them.
We take safety & security very seriously. If you are unsure of an ad, you can report the ad and we can check it out.
Kind Regards
Olx South Africa's reply18 Jun 2020, 10:54
Official
Hi Richard.
Thank you for your valuable feedback.
We are sorry you encountered this experience. OLX only provides the platform for buyers and sellers to meet. Please follow the advice shared by our trust and safety team given to you previously.
We want everyone to be safe on OLX. That's why we've made a whole lot of changes. Now that everyone has profiles, you can see who you're dealing with and whether they have friends in common with you that can vouch for them.
We take safety & security very seriously. If you are unsure of an ad, you can report the ad and we can check it out.
Kind Regards
Thank you for your valuable feedback.
We are sorry you encountered this experience. OLX only provides the platform for buyers and sellers to meet. Please follow the advice shared by our trust and safety team given to you previously.
We want everyone to be safe on OLX. That's why we've made a whole lot of changes. Now that everyone has profiles, you can see who you're dealing with and whether they have friends in common with you that can vouch for them.
We take safety & security very seriously. If you are unsure of an ad, you can report the ad and we can check it out.
Kind Regards