EvdM
Elmarie van der Merwe
1 reviews | Active since Dec 2017
10 Jan 2019, 12:10
No response for reporting *****
I have flagged a olx user about 3o times for being ********** and *****ing my money. I have had NO reply from OLX, No email to confirm their receipt of the situation NOTHING. I am fuming I will never be making use of OLX again as they obviously do not care about their customers!
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Replies (1)
Olx South Africa's replyOfficial
12 Jan 2019, 11:49Hi Elmarie.
Thanks for reaching out.
Having a safe platform for trading is very important to us and we work hard to constantly improve our moderation and to keep our site ****-free. Due to the ever-changing nature of ****s and ********, unfortunately a few occasionally slip through and we appreciate when it is reported by our users. Please email our ***** department directly with screenshots and any details and info regarding the ****s you have reported to ***.
The safety & security of our users is a high priority. We have algorithms in place as well as a dedicated ***** team that investigates every ad that is reported. Rest assured that we are fighting against these ********. Our goal is to have safe and smooth deals across our platform.
We immediately look into any ad or user that’s reported to us via our app, website, email or our ***** hotline: *** between 8am to 4pm, Monday to Friday.
We do apologise that you had come across ****s on the site and we can only do better from here.
Cheers,
Thanks for reaching out.
Having a safe platform for trading is very important to us and we work hard to constantly improve our moderation and to keep our site ****-free. Due to the ever-changing nature of ****s and ********, unfortunately a few occasionally slip through and we appreciate when it is reported by our users. Please email our ***** department directly with screenshots and any details and info regarding the ****s you have reported to ***.
The safety & security of our users is a high priority. We have algorithms in place as well as a dedicated ***** team that investigates every ad that is reported. Rest assured that we are fighting against these ********. Our goal is to have safe and smooth deals across our platform.
We immediately look into any ad or user that’s reported to us via our app, website, email or our ***** hotline: *** between 8am to 4pm, Monday to Friday.
We do apologise that you had come across ****s on the site and we can only do better from here.
Cheers,
Olx South Africa's reply12 Jan 2019, 11:49
Official
Hi Elmarie.
Thanks for reaching out.
Having a safe platform for trading is very important to us and we work hard to constantly improve our moderation and to keep our site ****-free. Due to the ever-changing nature of ****s and ********, unfortunately a few occasionally slip through and we appreciate when it is reported by our users. Please email our ***** department directly with screenshots and any details and info regarding the ****s you have reported to ***.
The safety & security of our users is a high priority. We have algorithms in place as well as a dedicated ***** team that investigates every ad that is reported. Rest assured that we are fighting against these ********. Our goal is to have safe and smooth deals across our platform.
We immediately look into any ad or user that’s reported to us via our app, website, email or our ***** hotline: *** between 8am to 4pm, Monday to Friday.
We do apologise that you had come across ****s on the site and we can only do better from here.
Cheers,
Thanks for reaching out.
Having a safe platform for trading is very important to us and we work hard to constantly improve our moderation and to keep our site ****-free. Due to the ever-changing nature of ****s and ********, unfortunately a few occasionally slip through and we appreciate when it is reported by our users. Please email our ***** department directly with screenshots and any details and info regarding the ****s you have reported to ***.
The safety & security of our users is a high priority. We have algorithms in place as well as a dedicated ***** team that investigates every ad that is reported. Rest assured that we are fighting against these ********. Our goal is to have safe and smooth deals across our platform.
We immediately look into any ad or user that’s reported to us via our app, website, email or our ***** hotline: *** between 8am to 4pm, Monday to Friday.
We do apologise that you had come across ****s on the site and we can only do better from here.
Cheers,