BB
Basie B
1 reviews | Active since Feb 2020
19 Feb 2020, 08:58
Bad Customer service
This rating is only for the customer service. I have send e-mails to you, concerning that I can not go into my adverts. I keep on getting a message “ Something went wrong, please try again later” This has been going on for months now. You don’t even reply to my e-mails or fix the problem.
Helpful (0)
Replies (2)0
Replies (2)
Olx South Africa's replyOfficial
19 Feb 2020, 13:34Hi Basie.
Thank you for taking the time to write your review.
We understand your frustration and do apologise for the bad experience. One of our agents reached out to you via phone after this review and couldn't get hold of you, they also sent you an email after they tried calling, please check your mail.
We hope to sort out your issue ASAP.
Thank you for taking the time to write your review.
We understand your frustration and do apologise for the bad experience. One of our agents reached out to you via phone after this review and couldn't get hold of you, they also sent you an email after they tried calling, please check your mail.
We hope to sort out your issue ASAP.
Olx South Africa's reply19 Feb 2020, 13:34
Official
Hi Basie.
Thank you for taking the time to write your review.
We understand your frustration and do apologise for the bad experience. One of our agents reached out to you via phone after this review and couldn't get hold of you, they also sent you an email after they tried calling, please check your mail.
We hope to sort out your issue ASAP.
Thank you for taking the time to write your review.
We understand your frustration and do apologise for the bad experience. One of our agents reached out to you via phone after this review and couldn't get hold of you, they also sent you an email after they tried calling, please check your mail.
We hope to sort out your issue ASAP.
BB
Basie B's updateReviewer Update
19 Feb 2020, 14:03If people call on phones that show “no caller ID” it will not be answered. And no, I did not received an e-mail.
BB
Basie B's update19 Feb 2020, 14:03
Reviewer Update
If people call on phones that show “no caller ID” it will not be answered. And no, I did not received an e-mail.