Ololo Safari Lodge - Earplugs and Refusal to Refund

I was terribly disappointed with the lodge. Airplanes flying overhead day and night. There are earplugs next to the bed so guests can sleep at night. Not what you want when going to a Safari Lodge. More disappointing is that they offered to only refund 40% of the total after I checked out day 1 of 3. Absolutely ruined my Kenya trip.