Do not deal with Olipro

We had a successful 9 and a half years with Olipro, leading us to sign a new contract for our office printing equipment in March 2015. From installation of the new contract, we had some software and network issues which we still have not had resolved but we could live with them as it only caused a print delay of a few seconds. As time went by, we would not hear from Olipro when placing orders for toners and for services for our machines. We have been fighting for months due to stock outs and other various issues, and upon informing them of intention to cancel due to breach, great claims are made in terms of fixing things but it carries on with all issues still very present. I am now being ignored by the Managing Director and our debit orders are still being processed even though we’ve issued instruction for these to stop.