Wrong information captured by Call Centre agent

on the 11/5/2015 i called Virgin Insurance to get a quote on a Red 2015 Nissan QashQai 1.2 T CVT Tech but the call centre registered the colour of the car as silver, on Friday 22/5/2015 I requested the recordings to establish if the error was from my side or from the call centre agent, I was promised that I will receive a respond on Monday 25/5/201 and today is 30/5/2015 i haven't receive any respond, my worry is this error could have jeopardise my claim in future.