DIAL DIRECT LEAVING A CLIENT IN THE DARK

VIRGIN MONEY INSURANCE (A DIVISION OF DIAL DIRECT) LEAVING A CLIENT IN THE DARK IN A TIME OF NEED!<br> <br> Please take the time to read this to avoid it from happening to anyone else insured with VIRGIN MONEY INSURANCE (A DIVISION OF DIAL DIRECT).<br> <br> On the 28th of October, whilst away on a business trip, our house was unfortunately chosen for an armed *******. My wife was home alone, and woke up at 3am in the morning, to the terrifying scene of two armed ******s standing in front of our bed. They tied her up, harassed and traumatised her, all whilst cleaning out our home. I had to wake up to a phone call from our neighbours explaining the terrible truth. You can imagine my reaction!!!!! <br> <br> We received terrible service and was treated like ********* instead of victims, accused of ********** activity and after numerous attempts to reject my claim , they finally succeeded to reject my R90 000 claim over a R900 camera only because I have claimed for the same make camera in the past.<br> <br> They also advised that my policy will be cancelled with immediate effect with no notice period. <br> <br> We are now forced not only to pay for trauma counselling, but also to replace all of the ****** items!