Delayed delivery complaint

I honestly wish I had checked the reviews before ordering online. The service is appalling the courier Aramex is *********** and when I follow up with the Old School team they keep asking for my contact details ,but no one calls you to follow up on your complaint and they keep changing people who are handling the case. I could’ve gone to the physical branch to buy and I would have my jersey. How can it 10 days to delivery a small package. They need to get their store and partnership in order because it will take another 10 days for refund…