Zero interest enquiry-CCC***6

Item: Old Mutual
Rating: 1
Author: Sunnyboy M

I requested to withdraw money from my Retirement annuity on the 05-12-2017 to date I haven't received it.They requested banking statement and certified I'd copy it was provided.they promised to deposit the money on the 28th December 2017 nothing happened.old mutual used to be best but lately is crab.policy no ********** 2

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

04 Jan 2018, 09:44

Dear Sonnyboy

Thank you for bringing this to our attention. We apologise for the inconvenience caused in this regard.

We will investigate and resolve with you directly.

Regards,

Brent Sellidon

Complaints Management

Old Mutual's reply04 Jan 2018, 09:44

Official

Dear Sonnyboy

Thank you for bringing this to our attention. We apologise for the inconvenience caused in this regard.

We will investigate and resolve with you directly.

Regards,

Brent Sellidon

Complaints Management

Sunnyboy M's updateReviewer Update

04 Jan 2018, 10:21

Apologizing is not enough we need the money deposited before Saturday your *********** people are coasting us.dnt make your problem mine.

Sunnyboy M's update04 Jan 2018, 10:21

Reviewer Update

Apologizing is not enough we need the money deposited before Saturday your *********** people are coasting us.dnt make your problem mine.

Sunnyboy M's updateReviewer Update

04 Jan 2018, 17:05

First of all you writting my name incorrect its Sunnyboy,are you saying it take old mutual a full calender month to pay 5000 this is pathetic somone there doesnt do his/her job. Anyway I have learned my lesson I'll never invest with you again never ever your service sucks you dont sympathy with your clients you only after our money.

Sunnyboy M's update04 Jan 2018, 17:05

Reviewer Update