IM
Itumeleng M
1 reviews | Active since Feb 2022
23 May 2025, 15:57
Your plan details: Old Mutual Protect Family Funeral Cover Unique number ending in:....*001* Contribution: *R185* Contribution *frequency*: *Monthly* Yearly contribution *increase*: *0%* *Payment Details:* Contribution deduction day: *01* Next contribu
It's been 3 weeks since I requested them to cancel my policy even today
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Replies (3)
Old Mutual's replyOfficial
23 May 2025, 16:03Good day Itumeleng, we are very sorry for the delay. We can assure you that we are following up regarding this.
Old Mutual's reply23 May 2025, 16:03
Official
Good day Itumeleng, we are very sorry for the delay. We can assure you that we are following up regarding this.
IM
Itumeleng M's updateReviewer Update
23 May 2025, 16:113weeks ago still the same feedback you can't be serious when we join u guys are quick to deduct but now cancelation must take 6months
IM
Itumeleng M's update23 May 2025, 16:11
Reviewer Update
3weeks ago still the same feedback you can't be serious when we join u guys are quick to deduct but now cancelation must take 6months
Old Mutual's replyOfficial
23 May 2025, 16:16We fully understand your frustration and sincerely apologise for the inconvenience caused. Please rest assured that your concerns have been escalated as a priority. Our team is reviewing your case in detail, and we are committed to resolving this matter as swiftly as possible.
Old Mutual's reply23 May 2025, 16:16
Official
We fully understand your frustration and sincerely apologise for the inconvenience caused. Please rest assured that your concerns have been escalated as a priority. Our team is reviewing your case in detail, and we are committed to resolving this matter as swiftly as possible.