rR
renee R

1 reviews | Active since Sept 2016

04 Dec 2019, 16:03

You want to put the phone down on me?

Received a call on my cell phone - marked as Spam so it automatically rejected by Spam blocker. A second later my work phone rings, it's Nata*** from OMI wanting to know if me or anyone else i know wants a Funeral Policy or any kind of any Policy with OMI she could not get thru to my cell phone. Like? Huh? You phoned me to my place of work because you felt that was important i asked, her reply was well AS I EXPLAINED i could not reach you on your cell phone. No, i said, that i heard, I am not deaf but what you are not answering is why you felt that was so important to phone me to my place of work could you not email or sms, THEN she was just about to put the phone down on me when i told her listen here Natas**, i will find out who you are and you are going to regret ever making this call - listen to the recording, call came in at 3.21pm

0
Replies (1)
Old Mutual
Old Mutual's reply04 Dec 2019, 16:26
Official
Dear Renee

We hereby acknowledge receipt of your complaint and confirm that the matter has been escalated to Old Mutual for them to investigate further.
 
 
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