1 reviews | Active since Nov 2016

21 Apr 2022, 15:47

You suck old Mutual

Good day I received advance from you but i am worried about school fees i have been told that that money should cover school fees of which my children pay 80k a tear and if that money was for school fees how are they going survive i filled in forms since last year and i am told that they only received my documents recently.so what has been happening since last year coz last 2 months i was told that the investigations where happening and now they are saying because they recieved my documents recently.How do you think children have been surviving i told you i was sinking into debt but i am told the money is for the children how have been these children surviving for the past 9 months .Old mutual you turn widows into **********s so that they put food on their kids table you dont explain i need someone to call me if as a spouse i am not allowed to use any money yet i have been trying to put food on the table. I need you to pay people and school fees being owed.because that credit was left by the deceased and it must be paid before you finish your investigations my kids are not going to school i am trying to basically survive amd i am a hairdresser.

0
Replies (1)
Old Mutual
Old Mutual's reply21 Apr 2022, 16:18
Official
Dear Pamela

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management